Privacy Policy

Last updated: 2025-12-26

INFORMATION WE COLLECT

When you place an order, we collect:

  • Name and contact information
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely by Stripe)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders
  • Communicate about your order status
  • Comply with legal requirements
  • Improve our services

PAYMENT SECURITY

All payment processing is handled by Stripe. We do not store your credit card information on our servers. Stripe's security practices are available at stripe.com/privacy.

DATA SHARING

We may share your information with:

  • Shipping carriers (to deliver your order)
  • Payment processors (Stripe)
  • Legal authorities (when required by law)

We do not sell your personal information to third parties.

COOKIES

We use essential cookies to maintain your session and shopping cart. We do not use tracking or advertising cookies.

DATA RETENTION

We retain order information as required for legal, tax, and business purposes. You may request deletion of your personal information by contacting us.

YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

CONTACT

For privacy-related inquiries, contact us at support@northnicotine.ca